ZingooDelete your Zingoo account
You can delete your Zingoo account, and everything you created in it, at any time. There are two ways: in the app, which is instant, or by email if you can't use the app.
In the app (instant)
- Open Zingoo and sign in.
- On the main screen, tap Account (top right).
- Tap Delete my account and confirm. You are asked twice, because it can't be undone.
- If you signed in with Apple, iPhone also asks you to confirm with Apple once. That lets us remove Zingoo's access to your Apple Account, as Apple requires.
The deletion happens right away and signs you out.
By email, if you can't open the app
Lost your phone, or uninstalled the app? Email support@begether.net and say you want your account deleted. Write from the email address on the account, or tell us the phone number on it, so we can check it's you; we may ask you to confirm something only the owner would know. We delete the account within 30 days of confirming it's yours, and we email you when it's done.
What gets deleted
- Your account and your sign-in (including your name, email address and phone number).
- Every event you created, with all of its photos, chat messages, comments and reactions. The photo files are removed from storage.
- Everything you posted in other people's events (photos, messages, comments and reactions), and the comments and reactions others attached to your posts.
- Your invites and RSVP answers, the people you blocked, the reports you filed, and the reports other people filed about your content.
- Invitations you sent to people who hadn't joined Zingoo yet.
What may remain for a short time
- Backups and logs: copies in our service providers' routine backups, and server and error logs, which are kept for limited periods set by those providers.
- Invitations you sent to other members stay in place, so those guests aren't dropped from their events. They no longer carry your details.
Delete only some things
You don't have to delete your account to remove a photo, message or comment: use the ⋯ menu on it in the app, or email us and tell us which. To clear the contacts the app keeps on your phone, use Account → Remove imported contacts.
If someone invited you and you never joined
If you got an invitation email from Zingoo and aren't a member, use the "stop these messages" link in that email, or email support@begether.net and we'll delete whatever we hold about you.
More about what we keep and why is in our Privacy Policy.